Many business owners, small, large, online and offline make mistakes regarding their online reputation. But, all of these mistakes can be monitored and controlled if you understand what a mistake they are.
Revealing Personal Information of a Client
You might mean well by talking about a specific client, but the best thing you can do is ask for written permission before discussing a client’s personal details in any form. Some people don’t like it when you talk about them and they can tell it’s them. If they can tell, they will worry that someone else can tell.
Calling Out Others in a Bullying Way
It’s one thing to give an honest review of someone’s work, but yet another to seek to ruin their business entirely. If you want a really good example of this, look up on YouTube “Freely & Harley Law Suit” and watch the flaming ruin of several fitness business owners in a public nightmare that involves the Supreme Court of Australia.
Posting Images of Your Drunk Night Out
OK so your youngest daughter got married, your oldest had a baby, and your best friend turned 60 all in one day. But, no one needs to see you drunk and partying in public. While your family and friends will love it, some business partners will question your judgement. Some people might not buy from you.
Choosing Weird Cute Names for Social Media Profiles
The truth is, unless you give your social media profile the name of your niche or product, using your own name is a good idea. Don’t use something personal because you want to represent your business as a moral and honest company that’s open about who you are.
Believe it or not, more than one business owner has been caught in a bald-faced lie online which ruined their entire business. If you don’t make six figures and you’re not a million-dollar blogger, then don’t imply or say you are. The online world is small in many ways and it will come out, sooner or later.
Stealing Other People’s Content
This is an easy one to detect, but there have been cases of people stealing other people’s hard work, information products, images and so forth and then joining the real producer’s Facebook group and trying to promote their products there. Yes, they were humiliated and caught and ruined within minutes. Don’t steal.